Clients Charter

BIL.

CATEGORY

CHARTER DURATION

ASSESSMENT DEPARTMENT

1

Transfer Charge Holder

14 working days

2

Official Findings

7 working days

3

Report on complaints regarding Assessment

14 working days from letter received date

BUILDING DEPARTMENT

4

Gives comments against plan application for:

14 days

(enforced on 1.10.2018)

-          Housing Scheme

-          Commercial and Industry

-          Institution, Medical Centre and Synagogues

-          Construction and Telecommunication structure

-          Temporary Building

-         Amendments to the passing plan / existing building for above category.

5

Give comments toward plan application for:

14 days

(enforced on 1.10.2018)

-          Building / Private House

-          Shop House / Individual Office Shop

6

Give decision towards plan application for:

14 days

(enforced on 1.10.2018)

-          Amendments to Approve Plan / Existing Building (except Charters 1 category)

7

Processing and Give decision towards plan application for:

Immediately

-          Additional Awning and Wall Plan

-          Additional Awning Plan

-          Minor Building Work Plan

8

Take action using withdrawal notice against the erected building without permission after the response to the complainant is issued.

15 days

9

Gives feedback to complainant from the date of received complaint.

10 days

10

Issues temporary permits on the reserved road for:

Immediately

-   Wedding feast tents, show sheds, weddings, deaths and else;

-   Place of worship;

• Depositing building materials on the road with permission;

-   Work sheds for the construction of the connection with the new   building;

-    Scaffolding erected on the street;

-     Numerical works platform; platform or temporary structure of any type erected on the roof of the road bordering; and

-     Installation of 'hording' on the street lane or walking lane in relation to Building works.