Complaints Management

Criteria for Complaints

Complete complaints with the following information:

1. Full name
2. Complainant Address
3. Address of the Complaint
4. Telephone number (if any)
5. Precise location of the complaint
6. Clear details of the complaint
7. Date
8. Complaints about areas under the Manjung Municipal Council's jurisdiction
9. Complaints relating to members and internal departments of Manjung Municipal Council
10. Complaints based on sound reasons.

Complaints Channel

1. Complaints Hotline : 05-6898833
2. E-mail : aduan@mpm.gov.my

Please click here for MPM Work Process Mapping for Complaints Management